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Frequently Asked Questions Question: Your only payment method is listed as "Paypal". I don't know what that is. Can't I just pay with a credit card or electronic check? Answer: We happily accept payment via Credit Card or Electronic Check. Paypal allows a buyer to pay via Credit Card, Electronic Check, or Paypal balance by using their secure site. When you choose Paypal as your payment method, you are taken to the Paypal website where you can enter your credit card or bank account information for payment.
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Question: I purchased something from your Ebay listings and when I am directed to your website to pay, the shipping amount is different than on the auction. Why?"
Answer: Shipping on Ebay is on a per item basis and is calculated by the weight of the product. Our shipping on our website is based on the total purchase amount. If you experience any problems with shipping conversion from Ebay to our website, please feel free to contact us at customerservice@auntbens.com. We will be happy to assist you.
***************************** Question: Where do I enter my Promotion Code? Answer: Once all items are in your cart you must check out. At the bottom of the page after you enter your name and address information, there will be a line to enter the promotion code. You can then see the discount reflected on an updated invoice. |
